| Insured Persons Liability |
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Minority shareholders of the Bank sue the Bank’s directors for breach of their fiduciary duties and negligent management of the Bank. The suit alleges that directors of the Bank had failed multiple times to run the Bank in accordance with reprimands issued to the Bank by the OCC. The suit has been brought in the form of a shareholder derivative suit, naming specific directors of the Bank and seeking damages on behalf of the Bank itself; most state laws prohibit indemnification of directors in a shareholder derivative suit. The suit is brought by shareholders who are not Insured Persons under the policy and without the assistance of any Insureds. |
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The Bank fails and is taken over by the FDIC. Two separate lawsuits are brought against the Bank. In the first suit, an investor of the Bank, who is not an Insured Person under the Policy, sues the Bank’s directors and executive officers for mismanagement and negligence. The Bank could not indemnify the directors and officers due to financial insolvency. In the second suit, the FDIC names the directors and officers of the Bank, alleging gross negligence, breach of fiduciary duty, and usurping corporate opportunity in the operation of the Bank. The FDIC claims the Bank was damaged as a result of the alleged wrongdoing of the directors and officers and seeks significant damages against them. |
| Financial Institution Indemnification |
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Shareholders, none of whom are Insured Persons under the Policy, sue the Bank’s directors for violations of federal and state securities laws controlling the sale of securities to the public in connection with the Bank’s initial public offering. The shareholders allege that the Bank’s directors failed to timely amend and disclose financial statements, failed to timely amend and disclose the prospectus; marketed and sold shares of the Bank which were not properly authorized under the Bank’s Articles of Incorporation; and made misstatements designed to create a false impression about the viability of the Bank. |
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The senior loan officer of the Bank is negotiating with XYZ Manufacturing to modify the terms of XYZ’s loans, which are currently past due. The loan officer knows that another Bank customer, DEF Conglomerate, is currently seeking acquisition candidates in the manufacturing industry. The senior loan officer brings the two parties together, hoping that DEF’s acquisition of XYZ will allow XYZ to become current on outstanding loans. The loan officer puts a positive spin on the financial health of XYZ even though she is aware of XYZ’s current financial difficulties. DEF Conglomerate acquires XYZ; four months later, after DEF learns of the extent of XYZ’s delinquent debt, they bring suit against the Bank’s senior loan officer for negligent misrepresentation and fraud. |
| The Bank is partially owned by members of the local community. The Bank suffers deterioration in its financial results, which causes a drop in the Bank’s stock valuation. The local shareholders bring suit against the directors and officers of the Bank, alleging misrepresentations with regard to both the performance of the bank’s investment portfolio and the quality of the Bank’s assets. |
| Financial Institution Liability |
| The Bank is traded on the OTC:BB. Shareholders of the Bank, none of whom are Insured Persons under the Policy, sue the Bank for violations of Section 10(b) and 20(a) of the Securities Exchange Act of 1934. Specifically, the shareholders allege failure to disclose and/or misrepresentation of the Bank’s loan loss allocation account and artificially inflating net income. The suit also alleges breaches of fiduciary duties, violations of GAAP accounting rules, and negligent management of asset and loan mix. |
| The Bank’s customer, GHI International, is planning to acquire JKL Inc. The Bank is privy to confidential information regarding the acquisition plans, but some of the Bank’s directors are overheard discussing this confidential information. JKL Inc.’s stock price is inflated based upon the leaked information about its potential acquisition. GHI International sues the Bank for its negligence. |
| Bank A acquires Bank B. The shareholders of Bank B bring suit against Bank B, alleging that Bank A did not pay enough for the acquisition and engaged in self-dealing. |
| IRA/Keogh Liability |
| A bank customer was the owner of an IRA, the custodian of which was the Bank. The customer instructed the Bank to roll over the investment holdings in her IRA into a new IRA account managed by IRA Rollovers, Inc. When the funds were received by IRA Rollovers, Inc, they were illegally converted by an employee of that company who was later convicted of mail fraud. The customer sued the Bank asserting common law claims for breach of fiduciary duty and negligence. The suit alleged that the Bank had breached its duties owed to the customer when it transferred the IRA funds without first verifying that the successor custodian was qualified by the Internal Revenue Service to serve in such capacity. |
| Loss of Sensitive Customer Information |
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A Bank loan officer saves customer information on a flash drive so that he can review loan applications at home. One evening, he discovers that the zip drive is missing from his briefcase. He informs the Bank of the possible breach of confidential customer information and the Bank sends notifications to the affected customers. Some of the customers suffer financial harm due to the information breach. These customers bring suit against the Bank and the loan officer for their negligent handling of sensitive information. |
| Employment Practices Liability |
| A part-time female employee alleges that she was denied a promotion to a full-time position with benefits due to gender discrimination. Despite her advanced training and length of service with the Bank, her employer hired a male employee to fill a full time opening. The employee complained to her supervisor who told her that he felt her part-time status better suited her as she had school-aged children. The employee resigned citing gender discrimination, and immediately filed suit against the Bank. |
| Insured Persons Liability |
| A Bank lets go a middle aged employee due to performance issues. The employee sues alleging age discrimination due to the fact that he was over the age of 40 and many other employees who were retained were younger than 40. |
| A teller complains to her supervisor that one of the loan officers repeatedly makes sexually suggestive remarks about her body and clothing. In fact, the teller is so upset by the sexual commentary that she avoids the loan officer whenever possible. The teller’s supervisor notifies the loan officer’s manager about the harassment, but since the loan officer is a top performer the manager is reluctant to reprimand or terminate him. The teller quits and files a charge with the Equal Employment Opportunity Commission (EEOC). The EEOC provides the teller with a right to sue letter after its initial investigation. |
| Third Party Sexual Harassment |
| A customer of the Bank routinely stops at the local branch location to conduct business. During numerous occasions, she is subjected to crude jokes with sexual connotations by a particular branch teller. There is no other Bank branch nearby, so the customer is forced to continue to visit her local branch. Finally, she brings suit against both the teller and the Bank for sexual harassment. |
| Fiduciary Liability |
| The Bank provides a 401(k) to its employees, which offers an array of investments allowing employees to properly diversify their plan assets. After suffering significant losses in their respective 401(k) accounts, several employees research the investment offerings. They discover that although there are a few different medium-risk mutual fund options in the Plan (provided by various investment companies), these funds are investing in essentially the same stocks. The employees sue the Bank, alleging that the Bank failed to exhibit due diligence in selecting investment options resulting in losses to the employees’ 401(k) accounts. |
| The Bank has an Employee Stock Ownership Plan (ESOP) for the benefit of its employees. In an effort to increase return on assets during a difficult economic cycle, the Bank engages in risky business strategies and investments. The Bank’s financials begin to deteriorate, along with the value of its shares. Employees of the Bank sue, alleging that the Bank and its executive officers, who are fiduciaries of the ESOP, did not exhibit due diligence in protecting the ESOP participants’ investments in the Bank’s stock. In addition, the Bank continued to offer and hold company stock in the ESOP when it was no longer prudent to do so, and failed to take action to sell the Bank stock or otherwise protect the plan’s assets in light of the Bank’s risky business strategies and deteriorating financial condition. |
| Lender Liability |
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Prior to 2008, the Bank had continually provided loans to B Corporation for its operating expenses. B Corporation alleges that in the summer of 2008, the Bank orally agreed to loan B Corporation $151,000 to cover B Corporation’s operating expenses. According to B Corporation, the Bank thereafter informed them that it would not complete the loan. As a result, B Corporation is insolvent and brings a suit against the Bank, alleging breach of an agreement to make the loan, breach of contract, breach of a fiduciary relationship, negligence and duress. |
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The Bank’s customer is past due on its loan and, within the loan agreement, there is an explicit ‘no notice’ provision with regard to foreclosure. A representative of the Bank appears without notice on the borrower’s property, closes the business, and sends the employees home. The borrower brings suit against the Bank, stating that in the past, the Bank had permitted the borrower to make late payments, had attempted to work out a plan to ensure payment, and had led the borrower to believe that no default existed. |
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The Bank’s vice president orally agrees to extend credit to a customer to finance the customer’s purchase of a piece of commercial real estate. The customer had received a loan from the Bank for a similar project in the past using the same method of an oral commitment followed by completion of the necessary paperwork. Consequently, the customer moves forward with the purchase, only to be told by the Bank’s VP that the Bank cannot follow through on the loan. The customer brings suit against the Bank for the damages it suffers as a result of the Bank’s failure to provide the agreed upon financing. |
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The Bank loans a borrower a fixed sum of money to build a home. The construction on the home is not completed but the loan amount was fully disbursed. The borrower brings claims against the Bank alleging numerous wrongdoings, including advancing the loan proceeds before determining the progress of the construction, failing to notify the borrower of the advancements, and failing to ensure advancement consistent with the state of completion. |
| Expanded Lender Liability |
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The Bank has made some payment-option ARM loans in the past. The city where the Bank is located brings a class action suit against the bank, seeking damages on behalf of the city’s residents who took out option ARMs from the Bank. The suit alleges predatory lending and deceptive business practices. |
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The Bank makes a loan to a local developer for a condominium project. The developer hires a construction company, who executes the Bank’s Contractor’s Consent and Certification Agreement. The developer hires the construction company superintendent on the condominium project, then seeks to fire the construction company from the project. The developer succeeds in obtaining approval from the Bank to terminate his contract with the original construction company and name a new construction manager. The original construction company files suit against the developer and the Bank. |
| Bankers Professional Liability |
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The Bank is given instructions by their customer, XYZ Communications, to wire transfer $118,000 to the Federal Communications Commission. The sum is required by the FCC as upfront payment to participate in an upcoming auction for radio wave licensing. The Bank fails to make the wire transfer in a timely manner, XYZ Communications misses the FCC’s payment deadline, and as a result, Smith loses the opportunity to bid in the auction. Smith brings suit against the Bank for their error, alleging the loss of hundreds of thousands of dollars of potential revenues that cannot be realized. |
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The Bank owns a subsidiary that provides mortgage broker services, placing loans with a variety of different lenders. One of the mortgage broker employees is requested to lock in a certain interest rate on behalf of a customer for a large commercial building. The mortgage broker fails to act in a timely manner and in the interim, interest rates rise. The customer is forced to accept the higher interest rate, resulting in additional costs. The customer sues the mortgage broker to recover damages. |
| Expanded Bankers Liability |
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The Bank has a subsidiary that provides title abstractor services. The Bank, as the first lien holder, began foreclosure on its lien. The Bank used its title abstractor subsidiary to perform a title search. The Title Abstractor missed the second lien holder (second mortgage) and the property was sold in foreclosure for much less than appraisal value. The second lien holder made a claim against the title abstractor and the Bank for lack of notice. The purchaser of the property made a claim for encumbered title. |
| Insurance Services |
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The manager of the Bank’s in-house insurance agency spends a lot of time golfing with clients and little time overseeing the agency staff. His staff has seen strong growth in business with no new personnel hires, and consequently become extremely overworked. Careless mistakes are made, including neglecting to press the final ‘submit’ key on a few accounts that the agency has authority to bind. Without pressing the final ‘submit’ button during the online binding process, the Insurer is not aware the quote has been bound. A local small business location burns to the ground and the claim is denied because its ‘Insurer’ has no documentation of a policy in place. The small business sues the Bank’s insurance agency for its error in failing to follow through with placing the insurance policy. |
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A Bank customer purchases auto and homeowners insurance through the Bank, relying on her Bank insurance agent to give her advice regarding the coverages and limits she should buy. A few months after purchasing insurance policies through the Bank, the customer is at fault in a car accident where another driver is critically injured. The family of the injured driver sues the customer to recover medical expenses and other damages; the customer submits the claim to her insurer. Unfortunately, she discovers that she is underinsured and the Bank had never spoken with her about purchasing a personal Umbrella policy. The customer sues the Bank for its failure to determine appropriate coverages and coverage limits. |
| Broker/Dealer Services |
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A customer of the Bank, tells the bank’s registered broker/dealer to invest $250,000 in LMN Corporation. However, the broker/dealer neglects to take careful notes during his meeting with the customer and, subsequent to the meeting, is called away from his desk for the remainder of the day. The next day, he sees his notes from the previous days’ meeting with the customer and mistakenly believes that he requested a $25,000 investment in LMN Corporation instead of $250,000. The customer sues the Bank for its failure to execute his trade instruction. |
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ABC Company establishes a 401(k) Profit Sharing Plan for its employees and chooses Bank & Trust as trustee of the Plan. ABC Company later discovers that Bank & Trust failed to file Form 5500 and tax returns for the Plan. ABC Company hires an accountant to review Bank & Trust’s handling of the Plan. The accountant details Bank & Trust’s failure to provide requested Plan documents, unorganized files and documentation, irregularities with accountings, and failure to file required forms and tax returns. ABC Company subsequently files suit against Bank & Trust for their negligence in handling the 401(k). |
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The Bank manages a trust for a family. The trust officer creates an investment strategy for the funds in the trust, but the trust officer neglects to fully explain the tax consequences of the investment strategy to the family. The family brings suit against the Bank and the trust officer for damages suffered due to the failure to adequately disclose the tax consequences. |
Claims examples are hypothetical in nature and for descriptive purposes only. Please refer to the actual policy for exact coverage descriptions and limits; exclusions and deductibles may apply. Coverages are subject to policy terms and conditions and may not be available in all states or countries.